Your lender should offer low interest rates and high-quality customer service, from loan origination to ongoing service when you're in repayment. Ask if loan application processing, funds transmission and payments can be done electronically. Also, ask if your loan information is available to you 24 hours a day electronically.
Choose a lender who offers plans to make repaying education loans more manageable. You should have a choice of standard repayment, graduated repayment, loan consolidation or serialization, and income-sensitive repayment plans.
Select a lender that offers programs that reward you for paying on time or for paying electronically, because on-time payments keep servicing costs down and make loans easier to administer. Determine whether you can prepay your loans without penalty, which also reduces the total cost of your loan.
Stillwater National Bank is the servicing agent for SNB Bank of Kansas for student loans. SNB is committed to providing the lowest interest rates possible, the best customer service and most modern electronic loan processing systems to student and parent loan customers.